Consulting Services

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Consulting Services

‘American Consulting Experts’ experience in consulting started in 2009 when the firm acted as the primary consultant for several banks and Public Sector Companies in the MENA region, who were keen on improving their processes and developing their people. Since then, the firm became the regional consultant of choice for consulting services which required international standards mixed with regional and bi-lingual expertise. When approached for a consulting project, ‘American Consulting Experts’ works with the client to help identify the main pain points and then designs short and long term remedies and solutions to solve the identified issues using a systematic and creative approach.

‘American Consulting Experts’ involvement varies with the nature of the situation and the request of the client. In particular, the assignment may range from ad hoc advice on a particular problem or issue, to the design of comprehensive systems as well as the evaluation and revision of existing ones.

After meeting with the client and agreeing on the scope of the project, a team of specialized consultants starts working with the client's staff. Together they collect facts and data, which they analyze using the latest slice and dice techniques to identify practical solutions. After agreeing on the solutions, they train the client's staff, assist in the implementation and help the client achieve the desired benefits.

The range of consulting services is wide and includes:
  • Human Resources Management
  • Job Analysis, Descriptions and Evaluation
  • Personnel Policies and Procedures
  • Competency Frameworks, Models and Dictionaries
  • Training Needs Analysis
  • Evaluating Training Effectiveness (at levels 1, 2 and 3)
  • Competency Gap Analysis
  • Audit of the HR Department (with all sub-functions)
Strategic Management
  • Strategic Planning
  • Design, Development and Audit of Key Performance Indicators
  • Management of Change
  • Performance Measurement and Management
  • Design and Implementation of Scorecards and Dashboards
  • (including the Balanced Scorecard)
  • Employee Engagement and Satisfaction Surveys
Quality Management
  • Improvement Strategies
  • Total Quality Management
  • Audit of Materials Management
  • Audit of Project Management
  • Simplification of Work Methods and Procedures
Corporate Finance and Investment
  • Financial Policies and Procedures
  • Internal Control Systems
  • Budget Systems and Manuals
  • Feasibility Studies
  • Business and Financial Forecasting
  • Pre-IPO Due Diligence
  • Financial Restructuring and Sensitivity Analysis
  • Design of Investment Policies
Marketing, Sales, and Customer Service
  • Sales Management Systems
  • Customer Service Programs
  • Marketing Strategies
  • Service Quality Management

For information about any of the above topics, please contact us by phone or email and ask for the Partner-In-Charge who will be more than glad to provide you with feedback which will help you decide how best to proceed.